A pit boss (more commonly known today as the pit manager) is the person who directs the employees who work in a casino pit. The job of the pit boss is to manage the floormen, who are the supervisors for table games dealers in a casino. One pit boss monitors all floormen, dealers, and players in the pit; there is usually one floorman for every six tables. The floormen correct minor mistakes, but if a serious gaming discrepancy arises (such as duplicate cards being found in a deck), it is the job of the pit boss to sort it out.^[1]

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• Gaming employees, running the gamut from entry-level service workers to game dealers to casino and track managers, are needed to keep such facilities operating smoothly. In fact the American Gaming Association (AGA) says that there are more than 200 distinct careers available at casinos.

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A pit boss is a term used to address a person who authorises cash transactions, keeps vigil on the tables, overseeing the financial figures at the table and many other tasks. A pit boss is an iconic job and is imperative to all the casinos. A pit boss is like a manager of the casino and indulges in a lot of responsibilities in a casino.

Okay, so …what’s a pit boss? And what exactly does a pit boss do?

Pit bosses or managers oversee everything that happens on the floor. They monitor and track transactions, ensure dealers are doing their job correctly and efficiently, solve (customer) problems,train new hires, catch and handle cheaters, comp players and a lot of other things–many of which vary from casino to casino.

Here’s where they fit in the casino hierarchy:

• Dealer – They work (deal) the different gaming tables.
• Dual-Rate Dealer / Supervisor – This person goes back and forth between dealing cards and supervising tables. This is the worst position to be in, as you’re not quitemanagement – you still have to deal cards when the casino needs you too. But, with a good personality and work ethic, you’ll hit this level quickly and can focus on getting out as fastas possible.
• Full Floor Supervisor – Now you’re management. You oversee 4-6 tables and report to the pit manager. You’re paid a salary.
• Dual Pit Manager – Similar to Dual-Rate Dealer / Supervisor. You’re still a supervisor, but are (probably) in training to become a pit manager. The difference in pay is(usually) small.
• Pit Manager (Boss) – Now you’re supervising the gaming floor. This comes with a large salary increase, plus the opportunity to bonus. Pit bosses tend to make $60-$95,000 peryear + bonuses. But this can vary wildly.

The hierarchy continues to climb from there, to where you’ll work on the floor less and less. You’re in the background, more or less, in an admin position.

Casino Pit Supervisor Job Description Duties And Responsibilities

This is the climb you need to be prepared to make, too, if your ambition is to become a pit boss. What I think is most important to take note of are the half-steps – where you straddle the linebetween two different positions.

For example, you might supervise a couple of tables during your shift, then be asked to deal a couple of tables later in your shift. This is more of a pain than anything else, as you’ll likelyhave to alternate between two work uniforms throughout your shift. You might also have to deal with the awkwardness of being on the same level as a co-worker, only then to become their “boss” later – all during the same shift.

“It’s also the only industry I have seen where at one casino a guy can be a shift manager one day and the next just a dealer. As quickly as you can move up, you can move back down again. Atmy first casino I had an assistant shift manager I worked for. I moved to another casino, and six months later he came as a dealer. So I was above him in position. It’s a funny business.”

–Quora.com

Casino Pit Supervisor Job Description Example

The upside to dual positions is that they allow you to test the waters of management. You can see what it’s like without having to commit 100%. Then, if you like it, you can pursue itaggressively. If you don’t, you can go back to dealing full-time. No big deal.